← AI Front Desk · part of the AI Front Desk, same plans and Portal
Field ServiceBook the right tech. For the right job.
HVAC, plumbing, electrical, appliance repair. The AI answers every call, works out what's wrong, checks the customer's equipment and the parts it needs, and books a technician with the right skills who can get there — with the diagnosis attached to the job.
From "it's broken" to a booked job in one call.
You keep your technicians, skills, service zones, parts and troubleshooting guide in the Portal.
The AI asks what's happening and runs your troubleshooting guide with the caller — safety checks first — and sometimes solves it on the spot.
Brand, model and warranty of the customer's units are on file (or captured on the call), so the likely parts can be looked up.
Job length is estimated from the diagnosis and the parts, so the slot is the right size.
Only technicians with the right skills who cover the customer's area are offered, with travel time between jobs. The diagnosis is attached to the calendar job.
Built for trades.
Guided troubleshooting
Your own step-by-step guides, with safety steps first, before anyone drives out.
Equipment records
Every unit a customer owns — brand, model, serial, warranty.
Parts lookup
Likely parts matched to the equipment model, so the tech brings the right ones.
Service zones
Bookings respect the areas each technician covers and the travel between jobs.
Skill matching
Gas, electrical, refrigeration — only qualified techs are offered for the job.
Emergency handoff
Urgent or unsafe situations go straight to a person on call.
Included in the Elite plan.
Elite —/month — the field service AI, troubleshooting, equipment and parts, skill and zone matching, multi-location, 10 calls at once.
Plus — per AI call minute after — free minutes a month.
Every plan starts with a 30-day free trial. Compare plans and estimate your bill →
Fewer wasted trips. More booked jobs.
Load your technicians, zones and parts in the Portal and forward your line.
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