← AI Front Desk · part of the AI Front Desk, same plans and Portal
PharmacyRefill calls, handled while you fill.
Refill requests tie up the phone and the counter. The AI answers every call, takes the refill request with the details your pharmacist needs, and texts the patient a confirmation. Anything that needs a pharmacist goes straight to one.
A refill request, ready for your pharmacist.
The AI collects the request; your pharmacist reviews and fills it as usual.
The AI answers in the patient's language and asks what they need: a refill, an emergency refill, a transfer or a new prescription.
Name, date of birth, medication, Rx number, prescriber, pickup time and urgency — whatever the patient has to hand.
The request appears in your Portal's refill queue, and the patient gets an SMS confirmation.
Controlled substances, prescriptions with no repeats and anything clinical are transferred to your staff instead.
What you see in your Portal:
Built for the dispensary.
Refill intake
Refills, emergency refills, transfers and new prescriptions — logged with the details you need.
SMS confirmation
Patients get a text confirming their request and pickup time.
Refill reminders
Proactive reminders when a refill is due (Growth and up).
PIN verification
Patients confirm who they are with a PIN (Clinical and Elite).
90+ languages
Every patient can call in the language they're comfortable in.
Straight to a pharmacist
Clinical questions and controlled substances always go to a person.
Plans by pharmacy size.
Starter —/month — refill line, intake logging, SMS confirmations.
Growth —/month — adds refill reminders and lapsed-patient outreach.
Clinical —/month — adds PIN identity verification.
Elite —/month — multi-location, custom AI voice persona.
Plus — per AI call minute after — free minutes a month.
Every plan starts with a 30-day free trial. Compare plans and estimate your bill →
Give your counter its time back.
Set up your refill line in the Portal and forward your pharmacy's number.
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